Our Painting Process

Unless otherwise requested, upon agreement to terms, you will be given an approximate date for the start of your job. I think it fair to say that we arrive within three or four days of our guestimate. If we are running late because of weather or other unforeseen circumstances you will be advised as soon as we are aware of the situation.

If you need a particular date for the job to be started it can generally be arranged, however, if it's the exterior of a home or office we are of course limited by weather conditions.

You will also be informed approximately how many days we expect it to take to completion.

If we start your job we stay there until it is finished to your satisfaction. We don't start your home then go and start another job. The exception to this rule is exteriors and weather.

You are free to inspect all progress at any point and are of course welcome to ask questions about our process or any other part of the job. The staff takes pride in their work and will talk at length if you wish about why we do what we do.

If you have special requests, dealing with pets or children, let us know and we'll do our best to accommodate you. From experience small children and excitable pets are a poor mix with freshly painted surfaces.

Exterior

Power washing as needed

  • Environmentally friendly detergent or bleach is used to remove dirt and mildew as required
  • Delicate areas are hand washed
  • Loose paint chips are cleaned up
  • Building is given time to dry

Scraping, priming and minor maintenance

  • All loose paint is removed, all bare areas are primed
  • Glossy areas are scuff sanded
  • Feather-sanding and stripping (optional)
  • Areas around doors and windows are caulked
  • Wood, masonry and stucco repairs available upon request or when requested in contract. Small repairs are included

Painting

  • Full finish coat is applied to proper coverage and finish
  • All non-painted surfaces are covered to protect against splatter and drips
  • Paint is applied with a brush, roller, or sprayer depending on the surface
  • Nine times out of ten we do two coats. You need two coats to get a good depth of coverage. We can do one coat where we are matching the existing colour. We still recommend two coats
  • Only premium quality I.C.I. Glidden paints are used (or as requested)

Clean-up

  • Performed daily and upon completion of the job.
  • All garbage is removed Plant beds cleaned and paint chips removed to the best of our ability.
  • Touch-up paint is labeled and left with customer.
  • Outdoor fixtures and furniture replaced.

Inspection

  • Before the crew packs up their equipment, a "wet walk-around" is done to ensure all contracted areas are painted properly
  • Final touch-ups are noted and completed before the crew leaves
  • A "dry walk-around" is done with the customer to confirm all areas have been addressed.
  • Customer comment card is completed by the customer

Interior

Set up

  • Rooms and areas to be painted are scheduled with the client.
  • We ask that you remove from the work area delicate and precious items.
  • Large furniture is moved to the centre of the room.
  • Wall and ceiling fixtures are removed.
  • Furniture is covered with plastic.
  • Floors are covered with drop cloths.

Preparation

  • Walls are scuff sanded
  • Holes and cracks in walls are filled
  • Gaps in trim are caulked
  • Stains such as watermarks are sealed
  • Washing is done where required

Painting

  • Repaired areas are primed.
  • Paint is applied with a brush, roller or sprayer depending on the surface.
  • Ceiling and walls are painted to proper coverage and finish color.
  • Clean cut lines between trim and walls.
  • Only premium quality paints are used.

Clean-up

  • Furniture is moved back to original position (optional)
  • Wall and ceiling fixtures are replaced
  • Floors and carpets are vacuumed and swept
  • All garbage is removed
  • Touch-up paint is labelled and left with customer

Inspection

  • Before the crew packs up their equipment, a "wet walk-around" is done to ensure all contracted areas have been completed properly.
  • Final touch-ups are noted and completed before the crew leaves.
  • A "dry walk-around" is done with the customer to confirm all areas have been addressed.
  • Customer comment card is completed by the customer.